这里主要拒绝的理由是我们开发AI相关应用的时候,没有在客户发送chat对话文字或者图片的时候明确向客户弹出权限弹窗,指明我们要收集的客户的AI数据和将客户数据提交给第三方的说明,需要有两步解决方案:
1.在用户点击发送或者上传图片操作的时候弹出AI交互事件权限请求框,注意,中英文都要写一份
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然后让AI根据更改的内容给你生成一段英文,用来再次提交时回复Apple,告诉苹果你严格遵守 他的政策,更改了哪些内容,如下面所示

English Version:

Dear Apple Review Team,

Thank you for your message and for reviewing our app.

Our app is an AI Tree Care application that helps users identify trees, provide general care guidance, and support tree management using AI technology. Currently, we do not offer any paid features, subscriptions, in-app purchases, or paid digital content.

Please find our detailed answers to your questions below:

  1. Who are the users that will use the paid features and services in the app? There are currently no paid features in the app. All functions are completely free for all users.
  2. Where can users purchase the features and services that can be accessed in the app? Users cannot purchase anything in the app. There is no purchase page or payment process.
  3. What specific types of previously purchased features and services can a user access in the app? Since we have never offered any paid features, there are no previously purchased features or services.
  4. What paid content, subscriptions, or features are unlocked within the app that do not use In-App Purchase? There are no paid content, subscriptions, or features in the app at all. Everything is free.
  5. How do users obtain an account? Do users have to pay a fee to create an account? Users register an account using their phone number. Account registration is completely free. No payment is required.

Regarding Account Deletion (Guideline 5.1.1(v)): We have fully implemented the account cancellation/deletion function. Users can easily delete their account at any time through the “Me” → “Settings” → “Cancel Account” page. The process is free, simple, and all user data will be permanently deleted in accordance with privacy requirements.

Our business model is currently 100% free. We fully comply with Apple’s guidelines and are happy to provide any additional information or screenshots if needed.

Thank you again for your time and support. We look forward to your approval.

Best regards, [你的姓名 / 开发者姓名] [你的公司名称,如果有]

重点,在隐私里所有内容都要选择与用户身份关联,要不然我感觉很荣容易挂(iphone那边可能会认为你的隐私填写不够真实)


最后祝大家早日通过IOS审核

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